PBX OPERATOR JOB
Methodist Charlton Medical Center - Dallas, TX

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PBX OPERATOR

Location:

Methodist Charlton Medical Center
Department: Communications
Schedule: Full-time
Shift: Evening
Hours: 3P-11P (Sunday/Monday) 11P-7A (Tuesday-Thursday)
Job Details:
* High School Diploma or Equivalent
*

Job Purpose: Provide operator services, police dispatch, emergency systems monitoring, and alert/code paging for physicians, visitors, and staff.

Related Work Experience and Other Skills

Able to handle stressful situations and make decisions in a timely manner
Able to organize work and work area with time constraints in a fast paced environment
Able to professionally and effectively communicate (orally and in writing).
Computer skills, operating systems not limited to Microsoft Office
Demonstrates adaptability and is able to flex schedule and perform other duties in the department as needed.
Demonstrates good customer service skills. Is able to listen and understand customer needs and follows up to assure that both parties are mutually satisfied with the service provided.
Demonstrates initiative, is a self starter

Work Experience: 6 months in multi-line phone operation and radio dispatching required

Job Roles
Attend annual safety training and complete necessary safety training requirements.
Dispatch appropriate personnel in the event of emergency situations, alerts, group contact utilizing various contact means including paging, radio, and electronic notification tools.
Maintain activity logs for Police Department, engineering, and other staff as directed/required by position.
Monitor and react to alarms (i.e. code red, code blue, alert I/II, code EMRT). Monitor the fire system and panic alarm system and respond according to policy.
Provide dispatching services for MHS Police Department, engineering, and other staff utilizing two-way radio communication on campus.

Answer and direct incoming calls. Provide assistance and directory services.

About this company
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Why does a career at Methodist Health System outshine the others? To start with, we truly value our employees and we show it by offering...