PDM Foreclosure Specialist I
RBS Citizens Financial Group - Glen Allen, VA

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Job Description

Job Title: PDM Foreclosure Specialist I
Job ID: 392326
Location: Glen Allen, VA
Full/Part Time: Full-Time
Regular/Temporary: Regular Return to Previous Page Responsibilities Monitor loans in foreclosure to ensure compliance with all investor, guarantor, insurer, state and federal guidelines/timeframes are adhered to. Review file when received in foreclosure to ensure that all of the prerequisites of foreclosure have been met. Monitor loans in the foreclosure process and update servicing system with all critical steps during the process. If there are delays in the foreclosure process the servicing system must be documented with the delay and the reason for the delay. Monitor vacant properties during the foreclosure process to ensure the all property preservation functions are completed timely and in accordance with investor guidelines. Resolve payment disputes and reconcile payment histories. Work the foreclosure task queue daily and respond to inquiries timely. Handle all foreclosure related correspondence, phone calls, e-mails promptly to avoid customer complaints. Read, review and understand title reports to determine the lien position. Report foreclosure sale results accurately and timely to the investor. Qualifications Effective verbal, written, and interpersonal communication skill with emphasis on telephone techniquesPC word processing, CRT data entry; typingProblem solving and counseling skills; accuracy; math aptitude; attention to detailFollow all foreclosure guidelines verbal and writtenMortgage experience Hours and Work Schedule Hours per Week: 40Work Schedule: Monday-Friday 8:00AM-5:00PM Equal Employment Opportunity It is the policy of CCO Mortgage Corporation to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.