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General Summary
Under STAR’s Universal Banker model the Personal Banker serves as a trusted advisor to our customer. This is accomplished through the processing of accurate transactions, needs based interviewing, efficient new account opening, and cross-selling and referring of additional bank products. Our Personal Bankers provide one point of contact for the customer who needs to cash a check, make a deposit, open a new relationship, or enhance a current relationship, always working to meet customer needs by referring and selling the appropriate products and services that will benefit them and enhance their banking relationship.

Essential qualifications include a high school diploma or GED; minimum one year experience in consumer lending and as a Personal Banker.

An Associates degree in a Business, Accounting, Finance or related field and more than one year of experience in consumer lending and as a Personal Banker are a plus.

Skills Needed
Proven sales ability to identify and recommend varying solutions; ability to provide superior customer service through face to face and phone conversations; demonstrated technical ability to perform required duties and the ability to keep current on new products, loan promotions, and all services offered; excellent oral and written communication skills; proficiency in computer skills, to include windows based systems.

Equal Opportunity Employer M\F\D\V