Corporate Service Center 658 reviews - Phoenix, AZ

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Job Summary:
The PFS Cash Applications Clerk is responsible for posting, reconciling and refunding to patients and payers for all Dignity Health patient accounts. This includes both electronic and manual processing for posting, reconciliation and refunding

Performs cash application functions and processes relevant to the Patient Financial Services area in a manner that meets or exceeds key performance criteria.
Maintains thorough and detailed knowledge of collection laws and third party payer claims processing and ensures compliance with state laws regarding all cash processes as evident through cash collections.
Demonstrates an understanding of state insurance laws and the various appeals processes including but not limited to Insurance Commission filings.
Coordinates all insurance benefits, rejection/denial processing, and appropriately posts information for collection and follow-up activity.
Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers.
Continually seeks to understand and act upon customer needs, concerns, and priorities. Meets customer expectations and requirements, and gains customer trust and respect.
Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort.
Demonstrates ongoing enthusiasm and commitment to the work assigned.
Works with Supervisor, Cash Applications to receive feedback on performance and create a personal development plan.


Minimum Required:
  • 1 year experience related to cash posting, reconciliation, and refunding processes within a multi-facility environment
  • Prior experience with electronic deposit and posting process
  • Previous experience in patient financial services operations with specific focus on cash application processing

Minimum Required:
  • High school diploma or equivalent.
Dignity Health , headquartered in San Francisco, California, provides integrated, patient and family centered care. It is the fifth largest health system in the country with 10,000 physicians and 55,000 employees across Arizona, California, and Nevada. Through its network of more than 150 ancillary care sites and 40 acute care hospitals, Dignity Health is committed to delivering compassionate, high-quality, affordable health care services with special attention to the poor and underserved. In 2011, Dignity Health provided $1.4 billion in charity care, community benefit and unreimbursed patient care. For more information, please visit our website at . Dignity Health is also on Facebook and Twitter.

About this company
658 reviews
With a growing network of hospitals throughout Arizona, California and Nevada, Dignity Health offers a spectacular array of career...