PGA Professional
Golfsmith International Inc. - Fairfax, VA

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The Golfsmith PGA Professional will be responsible for establishing and maintaining customer service standards related to lessons and club fittings, including maximizing sales and profitability and controlling expenses.
  • Greet and assist Customers according to Golfsmith’s high Customer Service standards.
  • Drive and sustain lesson bookings, club fittings and merchandise sales by setting high expectations, monitoring profitability and measuring positive results.
  • Meet or exceed sales goal objectives for lessons and club fittings.
  • Consistently deliver quality golf instruction within all lesson formats; individual lessons, group lessons and clinics.
  • Develop, design, recommend and implement instructional programs, customer clinics and other promotional activities as directed.
  • Assist students and customers with their purchase of golf equipment through the use of demo clubs and club fitting.
  • Perform club fittings to highest company standards; utilizing launch monitor technology and club fitting software to maximize all club category sales (drivers, irons, putters, wedges, fairway woods and hybrids).
  • Maintain thorough knowledge of products, services, merchandise promotions and advertising.
  • Consistently refine and improve teaching techniques and methods.
  • Promotes Golfsmith by participating in community events, PGA and other service organizations to promote and enhance Golfsmith’s standing in the business community.
  • Abide by the PGA Code of Ethics.
  • Attend in store management/ morning meetings, walks, and strategy sessions etc.
  • Maintain housekeeping standards i.e. all teaching and club fitting areas (V1 Interactive teaching software, training aids, fitting carts, launch monitors and overall cleanliness).
  • Sell equipment whether or not in a lesson.
  • Help the team and Drive sales.
  • Work with GM on scheduling for the academy and sales floor.
  • Assist GM with staff training as it relates to club fitting and golf equipment sales.
  • Work the sales floor when not teaching.
  • Maintaining proper student files.
  • Sell equipment whether or not in a lesson.
  • Help the team and Drive sales.
  • Work with GM on scheduling for the academy and sales floor.
Required Skills
  • Expert in golf instruction with extensive knowledge in golf equipment and club fitting.
  • PGA Member ( Class A certification required )
  • Must remain a PGA Member in good standing while employed with Golfsmith.
  • Maintain a positive, guest-centric attitude by listening, understanding and responding to customer needs while being committed to exceptional customer service.
  • Communicate effectively and professionally with all associates and customers
  • Exceptional interpersonal skills; ability to adapt to meet a wide range of customer needs, able to build rapport quickly.
  • Strong problem solving ability and analytical skills.
  • Energetic and enthusiastic.
  • Organized, able to prioritize.
  • Previous retail sales experience preferred
Required Experience
  • Four-year college degree or university program certificate, or 2-4 years of related experience and training, or equivalent combination of education and experience.

Golfsmith International Inc. - 20 months ago - save job - block
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