PMO Lead
Chubb Group - New Jersey

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Position Summary:
The Vice President – PMO Lead is responsible for building and managing the project / program management office for IT in alignment with the overall vision articulated by the PMO SVP and consistent with the other PMO leaders. This role is also responsible for defining and developing specific IT project / program management practices along with the other PMO Lead(s) and the PMO SVP. These best practices are related to supporting the implementation of all applications and solutions being developed within Chubb IT. This position ensures projects / programs are defined, tracked and communicated in a consistent and effective manner and incorporates effective change and risk management controls. This role is responsible for ensuring all projects within IT portfolios or programs are delivered on-time, within budget and to a defined high quality level. The ideal candidate in this position must possess extensive knowledge and expertise in project and program management, portfolio management methodologies, and project management tools and techniques. This position reports to the SVP PMO Function Head.
This leader is a positive change agent for consistently updating the IT organization to adhere to the current best practices for program / project management. As part of their role, this leader facilitates the planning and execution of business changes to ensuring projects are delivered on-schedule, on-budget and with high quality. The team reporting to this leader is responsible for driving end-to-end delivery of strategic programs / projects that are approved and funded. A key success factor is the ability to work closely with the IT Business Management, Infrastructure, Development, BPS, Architecture, and Testing teams to standardize IT operations and project management discipline throughout Chubb. Key responsibilities of this role include:

Primary Responsibilities:

- Provide strategic input to IT and business leadership on all aspects of projects or programs being managed
- Provide strategic input on defining and developing consistent project management practices, processes and metrics
- Thought leader within the IT organization in helping stream-line and standardize key business processes across Chubb business units and functions
- Work with business leadership to document a clear vision of a business problem or opportunity being addressed with IT services, and how it supports the business plan
- Incorporate best practices into IT organization, beginning with the PMO
- Accountable for on-schedule, on-budget and high quality delivery of all IT programs and projects in the accountable portfolio
- Develop clear, business language presentations for business senior leadership to support rapid decision making and issue resolution when needed
- Maintains, socializes and enforces the overall project management lifecycle for Chubb along with the PMO’s other senior leaders
- Manage a team of highly qualified program / project managers who manage the accountable portfolio successfully
- Act as a program manager, when necessary, and successfully manage and execute programs and/or projects on schedule and on budget
- Work with the CIO and other Chubb executives on key decision-making activities during project execution as needed
- Mentor, coach, develop, and encourage excellence from teams
- Provide leadership and management to the PMO organization
- Retool and continually upgrade personal skills and knowledge of both Chubb’s business and cutting edge information technology solutions
- Continually upgrade and enhance knowledge of leading best practices in program / project management and provide a key source of expertise when needed
- Develop and deploy project/program management best practice processes
- Provide subject matter expertise in PMO best practices within the insurance industry
- Maximize the impact and return on investment of each program and / or project within the accountable portfolio
- Manage key risks and issues on programs / projects in conjunction with all other IT groups in a collaborative fashion

• Advanced strategic thinking skills
• Strong ability to lead and develop talent
• Organization-wide perspective
• Exceptional problem solving and decision making skills
• Strong communication skills
• Higher level sense of accountability
• Flexibility and adaptability
• Proven track record of results orientation
• Accomplished ability to foster teamwork
• Skilled ability to foster continuous improvement and innovation; ability to accept and lead change initiatives throughout the organization
• Passion for learning
• Excellent customer focus
• Ability to effectively coordinate program / project management resources in support of the overall IT Master Plan
• Ability to establish and adhere to project management standards and tools
• Ability to effectively collaborate with leadership and teams within IT, business units and across other Chubb functions
• Strong influence skills
** Please note that there are two positions available

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