Cardiology Physician Associates - Hickory, NC

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The Practice Manager is responsible for managing all administrative and operational functions associated with the practice. This includes ensuring a smooth and efficient operation, inventory control, personnel management, patient relations, and patient flow. Assists in the development and implementation of goals and objectives for the site. Develops and implements new office procedures as necessary to improve office flow and overall operations. Provides recommendations and follow up actions to operational inefficiencies. Oversees and manages the daily operations of the physician offices including staff scheduling, cash reconciliation, charge entry, and operational checks and balances. Work with Billing Depertment to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, and customer service is conducted. Interviews, hires, orients, trains, supervises and evaluates office staff. Responsible for optimizing staffing resources, scheduling staff, assigning work, promoting and disciplining staff. Reviews the operational budget and expenditures. Works to ensure that site stays within the budget parameters. Authorizes supply purchase for the site. Prepares reports and statistical summaries for the physicians and the site as a whole as requested by management. Provides monthly reporting with recommendations or action plans on any issues. Assist with strategic planning and resource allocation. Assists the management of the market to work with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs. Works to ensure that the site is in compliance with OSHA, CLIA, (and in some cases JCAHO), FSLA, patient confidentiality standards, and payor regulations.



High School Diploma or GED equivalent. A Bachelor's Degree in business or other related field preferred. A minimum of 3 years experience working in a physician office with at least 2 years in a supervisory capacity. Knowledge of organization policies and procedures. Knowledge of healthcare fiscal management, and human resource management practices. Knowledge of electronic health and billing systems and related applications. Knowledge of CPT, ICD-9 coding. Skill in gathering, analyzing and interpreting information. Ability to exercise initiative, problem solving, and decision-making. Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to establish priorities and coordinate work activities.




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Cardiology Physician Associates

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