ABOUT OUR COMPANY
ValueOptions ® is a health improvement company that serves more than 32 million individuals. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistance, and wellness, ValueOptions helps people make the difficult life changes needed to be healthier and more productive. With offices nationwide and a network of more than 130,000 provider locations, ValueOptions helps people take important steps in the right direction. We help them live their lives to the fullest potential.
ABOUT OUR PEOPLE
At ValueOptions, it’s more than a job. Our employees embrace our vision of helping people lead healthier lives. Our 3,100 employees enjoy challenging career growth in an environment that values integrity, innovation, consumer engagement and joint accountability. At ValueOptions we strive to build a boundless culture and community of professionals that includes honest, open and free-flowing communication. Our employees are passionate about the work we do.
If you have a passion to make a difference and a thirst to actively develop your knowledge and skills, join the ValueOptions team!
ABOUT THE POSITION
We are currently seeking a dynamic Provider Relations Representative I to join our team at our office in Colorado Springs, CO. The Provider Relations Representative I will p rovide the highest quality of service to providers and internal & external customers by maintaining proper standards for provider and customer interactions. Ensure provider and customer satisfaction and represent the organization in a positive, professional manner in all interactions.
Make sure all assistance is supportive of national, service center and contractual goals and objectives and promote a positive corporate public image.
Provide internal support and follow-through in completion of the Provider Relations functions.
Support provider relations and contracting staff by providing research, problem resolution, administrative support and follow-up on a variety of provider issues that may arise.
Coordinate activities with other internal ValueOptions departments to provide optimal customer service to network providers and internal customers.
Development of provider training materials, training plans, and Webinar facilitation.
Education : Associate or BA/BS preferred but can substitute experience
Relevant Work Experience: At least three years experience in customer service, claims, auditing or provider relations in the behavioral health or managed care setting.
Knowledge, Skills & Abilities :
Knowledge of and experience in provider benefits administration/health care setting.
Knowledge of and experience with providers and provider networks.
Click below on “Apply for this Position” to create a profile and apply for the position
ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.
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