CBE Group - Des Moines, IA

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CBE Group has an immediate opening for a Client Liaison. This position will be located in the hospital business office of UAMS (Little Rock, AR) The successful candidate must be highly motivated, have strong customer service and communication skills.

Duties and Responsibilities will include:
Hold and Review Queues

Collect insurance money

Correcting and resubmitting claims to third party payers either electronically or by paper

Resolve coding and claim issues

File appeals with third-party payers

Relate new insurance information to the hospital billers for filing

Verify insurance eligibility

Request medical records when necessary

Request copies of explanation of benefits

Research account balance questions

Print and mail itemized statements

Send and follow-up on patient care complaints

Follow up on insurance and work comp claim status

Performs various collection actions including contacting patients, insurance companies, attorneys, and work comp carriers by phone.

Review claim charges and data for billing accuracy

Requirements for the position include:
High School Diploma or its equivalent

2 year post secondary education degree preferred

2 – 4 years billing, coding and/or follow-up experience

Customer Service, Telemarketing, Clerical, Medical Office and experience with MS Excel and Word preferred

Proficiency in computer programs and billing software

Experience working with hospital information systems

Knowledge of medical billing/collection practices

Knowledge of UB04 and HCFA claim forms

Experience working with Attorneys and Work Comp Carriers

Knowledge and understanding of payer contracts

Knowledge of medical coding and third-party operating procedures and practices including ICD and CPT codes, modifiers, and HPCPS

Must be well organized and detail-oriented

Ability to Multi-task

Interested candidates should apply online and/or submit their resume to

Equal Opportunity/Affirmative Action Employer
Background Checks and Drug Testing Required

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