PT Telephone Operator (2)
Physicians East PA - Greenville, NC

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DESCRIPTION

Individual needed for 8:00am - 2:00pm on Mon & Tues, 10:00am - 2:00pm Wed through Fri

Work is performed in an office environment. Some contact with staff and the public. Occasional pressure due to multiple calls and inquiries.

DUTIES

Answer and direct incoming calls. Respond to internal request for pages and for other information. Maintain all equipment in working order and report any problems to appropriate person. Strictly follow printed procedure for emergency codes such as code blue and code red, and summon outside assistance as directed. Communicate daily with the answering service regarding on-call physicians. Communicates general clinic information. Organizes and efficiently handles switchboard material. Uses paging system according to procedure. Maintains schedule of physicians on call, updating as necessary, notifying answering service of change. Performs related work as required.

QUALIFICATIONS

Requires physical hand dexterity and full range of motion for operation of switchboard. Requires sitting for long periods of time. Requires ability to hear within normal range. Requires ability to work under stressful or emergency situations with high concentration and energy level. Answer and direct incoming calls. Respond to internal request for pages and for other information. Maintain all equipment in working order and report any problems to appropriate person. Strictly follow printed procedure for emergency codes such as code blue and code red, and summon outside assistance as directed. Communicate daily with the answering service regarding on-call physicians. Communicates general clinic information. Organizes and efficiently handles switchboard material. Uses paging system according to procedure. Maintains schedule of physicians on call, updating as necessary, notifying answering service of change. Performs related work as required.

Physicians East PA - 15 months ago - save job - copy to clipboard