Arkansas Department of Human Services - Bentonville, AR

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The Public Assistance Investigator is responsible for conducting field investigations to obtain evidence of various program fraud or abuse. This position is governed by state and federal laws and agency/institution policy.

Typical Functions

Reviews existing referrals and case files, and notes discrepancies or possible violations to perform preliminary investigations of alleged fraud cases, concerning food stamps, Transitional Employment Assistance, AFDC, Medicaid, client abuse, or employee misconduct. Conducts field investigations of alleged fraud cases by locating and interviewing witnesses, obtaining sworn statements, verifying existing information, and interviewing alleged offender. Compiles evidence and prepares technical reports including exhibits and sworn statements, and submits to prosecuting attorney to assist in prosecuting recipients who knowingly committed fraud. Provides technical assistance to field office staff on a case by case basis by interpreting policies and procedures and discussing problems. Testifies in court as an expert witness. Attends certification classes for Arkansas Crime Information Center (ACIC) terminal operations. Presents required and/or specialized training programs for schools, civic, and/or other groups. Performs other duties as assigned.

Special Job Dimensions

Knowledge, Abilities, and Skills

Knowledge of investigative techniques involved in locating individuals and/or in determining the facts of a matter. Ability to plan, organize, and oversee the work of others. Ability to prepare, present, and review oral and written information and materials. Ability to record, compile, and present evidence. Ability to research, interpret, and apply state and federal laws and departmental policies and procedures. Ability to investigate, observe, and follow up on leads or relevant material.

Minimum Education and/or Experience

The formal education equivalent of a bachelor's degree social work, sociology, or a related field; plus one year of experience in investigative work or within a social service program. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Preferred Qualifications

Computer Skills
Speaks Spanish

Special Work Requirements:
The selected candidate must have access to an automobile for work related travel.
Travel will be required within an assigned area.
Some overnight travel is required.
The selected candidate must be able to maneuver through rough terrain and stairs, etc., on a daily basis.

Two (2) years’ experience in investigations or casework experience, knowledge/experience using Microsoft Office, helpful if Bilingual (Spanish)

Certificates, Licenses, Registrations

Agency Specific Information

Division Name
Division of County Operations

Hiring Official
Nolan Wadley

Special Work Condition
The selected candidate must have a valid driver’s license. Investigator will be required to furnish own dependable transportation and will receive state mileage reimbursement. Prior law enforcement experience is a plus. Some overnight travel may be required.

Special Application Information
Applicant must submit an official transcript by mail as a supplement to applications ONLY FOR FAMILY SERVICE WORKER positions. Transcripts will remain in file for future FAMILY SERVICE WORKER applications.
For all applications submitted for a continuously advertised class code. YOU WILL BE PROMPTED FOR THIS INFORMATION WHEN SUBMITTING YOUR APPLICATION ON-LINE. This addendum includes your preferences for the county(ies) and divisions you are willing to work. Please list only the counties in which you would be interested in working. Statewide designations will not be accepted.
Continuously advertised classifications, are intended to allow DHS to keep available a pool of qualified applicants should a position open.
Continuous applications will remain on file for 60 days.
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that you submit. (With the exception of transcripts, do not submit references, certificates, or other documents; bring them to your interview.) Therefore, it is important that you submit complete and accurate information and that you complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. (Include all experience, even if you do not believe that experience to be relevant to the position for which you are applying.) You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
When submitting your State Application, you may refer to your résumé for the Employment History if your résumé includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).
Inadequate completion of your job history will adversely impact your comparison with other candidates.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefit Package May Include: Health & Life Insurance, Vacation & Sick Time, Paid Holidays, Credit Union Available, Retirement, Career Bonus, and Deferred Compensation.

Arkansas Department of Human Services - 12 months ago - save job
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