City of Fort Lauderdale, FL - Fort Lauderdale, FL

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This is advanced telecommunications work of considerable difficulty in providing first-line supervision for an assigned shift in the Public Safety Communications Center.

Employees in this class are responsible for supervising and performing activities such as receiving and responding to emergency and non-emergency telephone calls, obtaining and relaying information from FCIC/NCIC, and operating a multi-channel radio to dispatch and communicate with mobile police and fire-rescue units.

Under the direction of the Public Safety Communications Manager or designee, the employee is responsible for training, coaching assigning, prioritizing and coordinating tasks to meet the communications center’s objectives, in addition to performing duties assigned by the Public Safety Communications Manager. The employee will be responsible for providing support and determining appropriate action in unusual situations according to departmental policy and procedure and insures that the department’s missions are continuously being met. This position requires shift work, including nights, weekends and holidays.

Work is reviewed by a supervisor in conferences with the employee, through direct observation, review of reports and records and through reports received.

This position is considered essential personnel and must be available for extended or additional shifts due to man-made or natural disasters, special events, or other situations deemed necessary by the City, and requires overtime with limited notice.

NOTE : The duties of this position will include all of those duties set forth in the official job description.


1. Have successfully graduated from a standard high school or possess an acceptable G.E.D. certificate from a recognized issuing agency.

2. Have at least three (3) years progressively responsible experience in a public safety communications center which included police and fire dispatching, call-taking and teletype activities. Some supervisory or lead worker experience preferred.

3. Be certified as a Public Safety Telecommunicator.

4. Must possess relevant certifications and have thorough working knowledge of the Telecommunicator I and Telecommunicator II job duties.

NOTE : Required training and certifications must be acquired and kept current to continue employment in this class.

NOTE : Candidates will be required to pass a background investigation, which includes a polygraph examination, prior to employment.


Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment.

An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran’s preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale’s veteran’s preference claim form (form J204).

Effective July 1, 2012: The City of Fort Lauderdale now requires newly hired employees to accept payment by direct deposit. Payment by direct deposit will be a condition of employment and all new hires will be asked to designate where they would like their payroll checks to be directly deposited.


This recruitment is being conducted in anticipation of the transition of 911 call-taking and police dispatch services from the Broward Sheriff’s Office (BSO) to the City of Fort Lauderdale for Fort Lauderdale calls only. Please be advised that this initiative is in its early stages and may not materialize. As information is made available, applicants will be notified of any new developments. Applicants are encouraged to stay informed through local media methods for current statuses concerning this matter.

Applicants are welcome to contact the City of Fort Lauderdale regarding this job posting at 954-828-5243 or . Please do not call the main phone number or email the email address listed below about this recruitment.