Packaging Engineer
Wayfair - Boston, MA

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Wayfair is the largest online-only retailer of home furnishings and housewares in the United States. We are looking for a business minded Packaging Engineer to join our Operations team. The goal of our Operations Team is to delight our customers by consistently delivering the best selection of products for the home to each customer fast, on-time and clean (without damage).

With over 5 million products and thousands of suppliers, this is the career opportunity of a lifetime. The job will entail working with our supplier and carrier partners to drive down damage rates across multiple transportation networks. A successful candidate will be able to drive down incident rates through identifying opportunities and facilitating execution of solutions for high risk product classes (lighting, furniture, etc.). Flexible problem solving, ability to build relationships and excellent communication skills are a must.

Develop and manage relationships with suppliers in order to achieve operational goals

Analyze data to identify trends and root causes of performance gaps, interpret results, and recommend actionable solutions

Negotiate solutions that result in operational improvements and greater profitability

Collaborate with Marketing team to align business strategy for suppliers

Manage follow-through on solution implementation and performance monitoring

Work interdepartmentally to shepherd internal process improvements as needed

Identify opportunities to enhance existing reporting tools and processes to enable more efficient troubleshooting/resolution of issues

Build and maintain industry expertise in the areas of logistics, packaging, supply chain efficiency/quality – particularly as it pertains to home furnishings retail

Strong written/verbal communication skills, with the ability to adapt communication strategies effectively depending on audience

Ability to speak confidently about Wayfair and our business needs to external contacts at a senior level

Strong negotiation skills

Ability to be nimble – quickly adapt strategy or workflow based on current trends/results

Strong project management and multitasking skills with adherence to deadlines

Proficient in use of MS Office programs

Familiarity with SQL (or capacity to quickly learn database query tools)

Strong ability to retrieve, organize, manipulate, and present data

Ability to identify root causes and key trends among large data sets

Strong attention to detail

Strong analytical and troubleshooting/problem-solving skills

Ability to work well both independently and in a cross functional team environment

Minimum Bachelor’s Degree in Packaging Engineering

Willingness to travel

Role could be based out of Boston, MA or Hebron, KY

About Wayfair:
Wayfair, founded in 2002, is the largest online-only retailer of home furnishings and house wares in the United States. The company owns and operates Wayfair, AllModern, and Joss & Main. Wayfair ended 2012 with over $600 million in revenue and currently employs over 1,200 employees in offices located in Boston (HQ), Utah (Customer Care & Distribution), Kentucky (Distribution), the U.K, Germany, Ireland and Australia.

Wayfair was named Private Company of the Year by Mass Technology Leadership Council, and selected by as a Top Company To Work For and Top Company For Well Balanced Life, and #16 on Forbes list of America’s Most Promising Companies. It's a great time to join and help build the next great ecommerce company!

Wayfair is located in the Back Bay section of Boston, MA.

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Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.

Wayfair - 19 months ago - save job - block
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16 reviews offers a zillion things home – the largest selection of home furnishings and décor across all styles and price...