Part Time Call Center Customer Service Representative
UnitedHealth Group - Latham, NY

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Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
This position is responsible for providing expertise and customer service support to members, customers, and/or providers. This is a direct phone-based customer interaction position to answer and resolve a wide variety of inquiries from members and providers. This is a part time position at 27.5 hours per week

Requirements Requirements:
  • High School Diploma/GED is required
  • 1+ year of customer service experience is required
  • 1+ year of working in a call center is required
  • Previous experience working with multiple computer systems at one time is required
  • Must be able to work 11:30am-5pm Monday- Friday
  • Healthcare experience is preferred
  • Claims knowledge is preferred
  • Working with members and providers in a call center is preferred
  • Benefits knowledge is preferred
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

About this company
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We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we...