Job Title: Part Time - Guest Logistics Agent - Pt. Everglades Area of Interest: Customer Service/Call Center
City: Fort Lauderdale
Location: Port Everglades, Ft. Lauderdale, FL (Port of Miami as needed)
Employment Type : Part Time
Schedules Available: Alternating Saturdays and Sundays; may include some weekdays and holidays Hours/Shift: varied between 6:00am - 4:00pm
** must attend all training days: March 22, 23, 24, 25, 30 & 31 **
Are you passionate about hospitality, love meeting and interacting with people from around the world, and enjoy the faster pace of life?
As a Guest Logistics Agent for our Port of Miami operation, you are the first Carnival face to meet and greet our guests as they drop anchor at our terminal and begin the exciting course toward the FUN awaiting them on board. During the Embarkation process, you will have the opportunity to: Help guests navigate through our busy cruise terminal by proficiently monitoring the flow of guest traffic. Use a high level of attention to detail while examining our guest’s cruise and travel documentation. Utilize your PC skills as you accurately and efficiently register guests by inputting cruise, travel, and payment information into our unique computer system. Confidently and effectively communicate with guests as you answer questions and disseminate and distribute important cruise information. Work cohesively alongside co-workers who share your enthusiasm for creating a hospitable and vibrant atmosphere for our guests. Available to work out of Port Everglades as needed. Seek new ways to improve our guests’ experience through creative and innovative thinking Requirements: In order to be part of our FUN team, these are some of the requirements: High School diploma or GED Minimum 18 years of age Excellent command of the English language, and interpersonal skills Minimum 1 year customer service experience Must be able to perform duties standing up 100% of the time; ability to lift up to 30 pounds and push/pull an occupied/unoccupied wheelchair Computer Proficiency and excellent typing skills; successfully pass a pre-interview alphanumeric test Able to work weekends, holidays and /or certain weekdays Able to work out of Miami as needed
Carnival is "The World's Most Popular Cruise Line®", with 23 ships operating three to 17 day voyages to The Bahamas,...