•Manage a portfolio of defaulted student loan or tax accounts.
•Locate individuals via telephone assessing their financial ability to pay account.
•May qualify debtor/borrower for appropriate repayment program.
•Negotiate terms and follow through to completion of repayment.
•Perform other incidental and related duties as required and assigned.
Required Skills and Knowledge:
•Excellent verbal and written communication skills
•Strong interpersonal skills
•Ability to work both independently and as a member of a team in accomplishing job functions and to meet deadlines
•Proven attention to detail
•Basic keyboarding skills
•Lift/carry/push/pull under and over 10lbs occasionally
•Keying frequency, handling, reaching, fine manipulation
Education and Experience:
•Must have at least 12 months current related work experience in industries such as; debt collection, investigation skills, skip tracing, call center background, outside sales, loan servicing, finance, banking, or customer service experience.
•High School Diploma or equivalent.
•Must not have any Federal or State liens resulting from County, State or Federal tax issues.
•Must not have any current defaulted student loans.
•Must be able to pass a criminal background check; must not have any felony convictions or specific misdemeanors.
•Must be able to pass pre-employment drug screen.
Performant Financial Corporation is an Equal Opportunity/Affirmative Action Employer.
Performant Financial Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.