Hendrick Toyota of Wilmington , located in Wilmington, NC , is looking for Service Advisors with proven track record to join our team. www.ToyotaofWilmington.com
Hendrick Toyota Scion of Wilmington is growing! We recently moved in to our NEW 68,000 square foot state of the art facility where our teammates enjoy the comfort of brand new equipment and a fully climate controlled environment. We have the passion for winning; we have earned Toyota’s Elite President’s Award and Hendrick Champion for the past 8 years. We offer a comprehensive benefit package along with the opportunity for continued growth and education. Are you ready to join a winning team?
Hendrick Toyota of Wilmington is a member of the Hendrick Automotive Group and provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation. http://www.hendrickauto.com/
Parts Counterperson is responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counterperson is also responsible for placing special orders.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assists customers in selecting and purchasing parts.
Places special orders for parts.
Reads appropriate manuals to ascertain type and specification of part.
Provides pricing and product information to customers.
Dispenses parts to the service department and body shop.
Orders out-of-stock parts requested by customers.
Assists in taking inventory.
Meets departmental production and profitability goals.
Maintains Customer Satisfaction scores at or above dealership standards.
Answers telephone promptly and consistent with dealership guidelines.
Follows Safeguards rules and regulations.
At least 4 years of automotive dealership parts advisor experience required
Toyota experience strongly preferred
Reynolds & Reynolds DMS Knowledge strongly preferred
Proven track record
Strong record of positive Customer Satisfaction results
Submit to and successfully complete MVR, background check, and pre-employment drug test
Valid driver's license with good driving record
Some heavy lifting required
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
Basic medical and life insurance programs with employer-paid premiums for employee coverage. The annual value of employee medical and life insurance premium is $6,400.
401(k) retirement plan with matching contributions.
Various voluntary benefit plans including Short and Long Term Disability Plans, Supplemental Life Insurance Plans, and Pre-Paid Legal Services.
Vehicle purchase program.
Comprehensive employee recognition programs.
Continued training through Hendrick University and the manufacturer.
Opportunities for career advancement.
Hendrick Automotive Group - 11 months ago