Parts Sales Specialist

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This individual will effectively provide parts customer support. Through exceptional phone support, they will ensure that the desired customer satisfaction level is met along with achieving the company asset goals at assigned locations. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will invoice, order, place on hold and make any necessary entries to the inventory control system based on company guidelines.

Specific Duties Include:
Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e. PFW) and guidelines.
Take a proactive approach to inventory control by reporting and following up on customer needs.
Ensure internal and external customers receive the correct parts in a timely manner.