Patient Access Diagnostic Representative
Boca Raton Regional Hospital 47 reviews - Boca Raton, FL

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POSITION SUMMARY: Responsible for registration functions and clerical functions relating to imaging. This position will also serve to facilitate the requests and needs of patients, visitors , physicians and other clinicians. Travel to other sites is required based on staffing and volume requirements. POSITION EXPECTATIONS & RESPONSIBILITIES: Expected to register patients according to all hospital and departmental policies and procedures.

Expected to identify and verify insurance plans and to enter the correct information in the computer system. Expected to request and document payment of all applicable patient co-payments, deductibles, and deposits. Expected to ensure that all pre-certification requirements have been met within the specified time frame as detailed by the insurance contract. Expected to obtain all required signatures and complete all required forms, including Medicare Secondary Payer Questionnaire and the Advance Beneficiary Notice Form.

Expected to monitor and ensure equipment performance to specification Expected to act as a liaison between outside contract/vendors in regards to office equipment. Expected to handle reception desk functions including patient flow and waiting rooms. Expected to control and maintain patient exams, patient records, equipment and supplies. Expected to properly handle and track outside x-rays.

Expected to handle IT functions as it pertains to image scanning, CD uploading, and PACS functions, as well as scheduling of appointments. Expected to accurately register patients, verify insurance benefits, obtain authorizations, and collect co-payments, deductibles and deposits. Expected to obtain signatures on forms, properly order imaging procedures, secure appropriate prescriptions for procedures, facilitate form completion based on specific modality requirements, proper intake and dissemination medical records, coordination of care in conjunction with imaging team, and safeguarding patient confidentiality . Minimum Education and/or Experience: High school diploma or general education degree (GED) OR One to three months of related experience Incumbent may be required to perform emergency duty before, during and/or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites.

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47 reviews