Patient Access Representative FT Days Sierra Providence Eastside
Sierra Providence Eastside Hospital - El Paso, TX

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Tenet, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Our mission is to be recognized for our commitment to our people and partners who provide quality, innovative care to the patients we serve in our communities. It's a spirit you can experience first-hand and it's a philosophy that can enhance your own approach to health care and your career goals.



At Conifer Health Solutions, we offer the strength and stability of Tenet Healthcare, a Fortune 500 company, with the ingenuity and energy of a healthcare independent. We are a healthcare solutions company born from the healthcare industry. We take care of hospital business, so hospitals can focus on caring for patients. Ready to be part of our solutions? Welcome to a company that gives you the resources and incentives to redefine healthcare services, with the benefits and leadership to take your career to the next step!

Conifer Health Solutions is currently hiring for a Patient Access Representative 3.

Responsible for greeting customers and providing assistance with Registration, Bed Control and/or Scheduling functions. Conducts patient/guarantor/physician office interviews, explains hospital policies, financial responsibilities, privacy practices and patient bill of rights. Ensures that pre-certification and/or authorization are obtained, patient liabilities are collected, and appropriate bed assignments and scheduled appointments are made.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum typing skills of 35 wpm

Demonstrated working knowledge of software/system/equipment.

Knowledge of function and relationships within a hospital environment preferred

Advance Customer service skills and experience

Ability to work in a fast paced environment

Ability to receive and express detailed information through oral and written communications

Course in Medical Terminology required

Advanced Understanding of Third Party Payor requirements preferred

Advanced Understanding of Compliance standards preferred

Advanced Patient Liability Collection performance and high achievement in productivity.

Must be crossed trained in three Patient Access service areas including ED

ยง Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.

Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.


Include minimum education, technical training, and/or experience required to perform the job.

High School Diploma or equivalent

2-4 years experience in medical facility, health insurance, or related area.

2+ years in Patient Access preferred.

Some college coursework is preferred



Patient Access

Primary Location


TX-El Paso



826-Sierra Providence Eastside Hospital - El Paso, TX

Job Type*



Shift Type*


8 Hour Day

Shift begin time


8:00 AM

Shift end time


5:00 PM

About this company
Sierra Providence East Medical Center opened in May 2008 to serve the needs of east El Paso's growing community. Located at Edgemere and...