Patient Access Representative
California Hospital Med Center - Los Angeles, CA

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About the opportunity:
All employees are expected to perform their duties in alignment with the vision and values of the organization. Pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, patient financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information, and collection of required signatures and documents. Provides information and answers questions about the Dignity Health's Payment Assistance program. Collects co-payments, and other patient liabilities. Enters the financial and admissions data into the hospital information computer systems.

Requirements:
Minimum 2 years hospital registration/pre-admit experience High School Graduate preferred. Knowledgeable in all phases of Medi-Cal program, including application process, eligibility status and case problems. Knowledgeable of outside related departments - Soc. Svc., VA, VOC, Rehabilitation Centers, hospitals contacted in determining hospital coverage. Bilingual (English and Spanish) preferred. Demonstrated PC skills Office equipment, such as QUBE/Medicare Eligibility system, Blue Cross standard system, various Medi-Cal Eligibility systems, calculators, copiers, facsimile machines, telephones, typewriters, files/file cabinets, etc. Personal computers and computer peripheral equipment. Detailed oriented.

This position is represented by SEIU, Local 399.

We're California Hospital Medical Center (CHMC), a not-for-profit, 319-bed acute and ambulatory care hospital that provides services to the dynamic community of downtown Los Angeles and its surrounding neighborhoods. With a 120-year history of healing, our vision is a growing and diversified health care ministry distinguished by excellent quality and committed to expanding access to those in need.

The hospital is part of Dignity Health , one of the largest healthcare systems in the West with 40 hospitals in Arizona, California and Nevada. Our mission, vision and values were all formed out of the recognition of the inherent dignity of each person. It also represents our commitment to delivering excellent medical care to all, to advocating on behalf of the poor, and to partnering with others to improve the quality of life.

Our outstanding benefits package includes 100% employer paid Medical Benefits for you and your family, including domestic partners. Also included are a 403 (b) plan with company match, tuition reimbursement and comprehensive dental and vision plans. .

Located blocks from Staples Center and LA Live, California Hospital is walking distance from the Metro Blue Line and employee parking is complimentary. The hospital also sponsors shuttle service to and from Union Station. To find out more, go to www.chmcla.org . EOE.

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