SUMMARY: This position is responsible for the scheduling, pre-registration, and registration of inpatients and outpatients; pre-certifies and meets physician referral requirements to ensure that optimum payment is made to the hospital and physicians; and reports the census in a timely and accurate manner. The Patient Access Representative will provide the services mentioned above to its customers, including but not limited to clinics and physicians, patients, Managed Care Department, and the Patient Accounts Department. MINIMUM QUALIFICATIONS: 1. High school graduate.
Associates degree preferred. 2. One year pre-registration, admitting, or customer service experience. 3.
Accounts receivable, billing, managed care, and computerized scheduling experience preferred. 4. Excellent customer service and communication skills. 5.
Ability to work and problem solve with minimal supervision. 6. Ability to understand and retain complex and quickly changing information. 7.
Knowledge of the impact of managed care trends on hospital operations. 8. Familiar with medical terminology. 9.
Able to function as a team member responsible for staffing operational hours. 10. Ability to adapt to change positively in work flow and process. 11.
Keyboarding/typing/data entry skills. 12. Successfully pass registration and data entry pre-test.
Nationwide Children's Hospital - 2 years ago
Buckeye babies, toddlers, and teens don't have to travel the country wide to find pediatric care with Nationwide Children's...