Patient Account Representative
Allina Health System - Northfield, MN

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Introduction Allina Medical Clinic is committed to providing a work environment where passionate people have the knowledge, tools, opportunity and freedom to make a positive difference in the lives of our patients. We want you to be part of our team where each employee contributes to our mission of exceptional primary and specialty care. Allina Medical Clinic and their employees serve 463,000 patients, representing more than two million clinic visits at 40 locations each year. Allina Medical Clinic is part of Allina Health, a non-profit network of hospitals, clinics and other health care services.

Responsibilities Responsible for receiving inquiries and complaints from customers by phone and mail Determine the nature of the call and provide the appropriate response Consistently record relevant data Assist with questions on billing and financial resources Responsible for workques related to billing and charges Assist with the tasks of Care Coordination Qualifications Education/Experience; High school diploma or equivalent plus 3 - 5 years customer service experience in a direct customer contact role Prefer 1 year related healthcare experience Professional verbal and written communication skills Skills: Strong verbal, interpersonal, and written communication skills Keyboarding/computer skills required Customer service Pay,Benefits, & Work Schedule Full-time: 40 hours/week Day Shift: 8am - 5pm No weekends Non Contract Location/Community Information The city of Northfield is situated along the banks of the Cannon River, 45 minutes south of the Twin Cities. Northfield offers residents the pleasing combination of proximity to a metropolitan area and a quiet, small town setting. Northfield is the home of St. Olaf and Carleton Colleges and boasts of the place where the Jesse James Gang was defeated in 1876, an event celebrated annually after Labor Day.

Education is one of the main industries and the public school system has been recognized as one of the 100 best by Money Magazine. The community provides a wide range of seasonal activities from golf, tennis, biking and fishing to snowmobiling and cross country skiing. Northfield also offers a variety of cultural opportunities including gallery shows, plays, and music and dance concerts. The historic downtown, restored to recall the 19th century, showcases several dining, boutique, antique and gift shops.

Northfield: Located 35 miles South of Minneapolis/St. Paul Population = 19,400 Service Area = 99,000 Community Resource Links: Community Information School Digger Explore Minnesota MN Dept of Education Minneapolis St. Paul Magazine St. Paul Pioneer Press Twin Cities Living Magazine Star Tribune Closing Statement If you are interested in becoming part of our award winning team of professionals, please apply online today.

Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA

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Overview: Allina Health is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees,...