Patient Account Specialist
Metro Dentalcare - Glenville, WV

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A Patient Account Specialist m ust be experienced in the dental field, proficient in customer service, dental coding ,insurance preauthorizations, insurance verification, collections and billing.

Essential responsibilities:
  • Answer incoming calls using proper telephone etiquette.
  • Perform insurance verification for new and existing patients using online resources and by telephone.
  • Sending out insurance claims and preauthorizations
  • Calling patients and giving them their insurance estimate based on the preauthorizations when we receive them back.
  • Collect all co-payments and past due balances on dates of service.
  • Calling on and sending letters out to past due accounts.
  • Helping patients with any billing questions or inquiries.
  • Basic front desk duties when needed.
  • Perform basic computer functions.
  • Act in a professional manner.
  • Other duties as assigned.
Required Skills
  • Six months of similar job experience.
  • Knowledge of insurance and the collection process.
  • High School Diploma or equivalent.
  • Comply with protocols and standards.
  • Demonstrate and promote superior customer service skills.
  • Ability to multi-task.
  • Exercise basic knowledge of dental terminology.
  • Support corporate vision and strategy.
Job Location Glenville, , United States Position Type Full-Time/Regular

Metro Dentalcare - 18 months ago - save job - block
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