Patient Accounting Application Support Analyst Level I
Healthcare Management Systems, Inc - Nashville, TN

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Provide Phone Support to HMS clients for Patient Accounting modules.
  • Expected to develop a thorough working knowledge of each patient accounting application as well the IBM AS400 operating system
  • Will be required to learn how to use various IBM utilities (i.e. Query) as well as develop some knowledge of our programming languages
  • Some interaction with Quality Assurance for testing program changes, new releases, or user documentation
  • Research & resolve client open issues
  • Any other duties as deemed necessary to provide quality service to the HMS client base.
Required Education & Training
  • Associates in Computer Science. BS or BBA preferred.
  • Previous software help desk or hospital experience preferred.
  • Problem solving abilities.
  • Excellent communication skills and analytical ability required.
  • AS/400 hospital experience preferred.
  • Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
  • Excellent written, proofreading, and verbal communication skills.
  • Must be detail oriented, organized, and have the ability to multi-task.
  • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
  • Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations.
  • Ability to retain and protect confidential material.
  • Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.)
  • Negative pre-employment drug tests.
  • Criminal and MVR backgrounds meet our company hiring criteria.

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