Basic Function: Working assigned queues in the Receivables Work Station program to overturn denied claims through the appeals process using IDX, Health Quest, SSI, online insurance websites, phone calls to patients and insurance carriers, and other programs as support for billing and collections. Respond to patient or insurance carrier inquiries received via correspondence in regards to denied claims on patient accounts. Tracks results in excel for overturned/paid claims to show reimbursement. Other duties as assigned.
Basic Requirements: High school diploma or equivalent.
Other Requirements: Basic computer knowledge. General business office procedures and use of equipment. Basic accounting knowledge
MCG Health System - 12 months ago