Patient Appointment Coordinator
Wayne State University Physician Group - Detroit, MI

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Patient Appointment Coordinator

Due to expansion and growth, Wayne State University Physician Group, one of southeast Michigan’s largest multi-specialty practice groups which provides high-quality, patient-centered care at more than 100 locations spanning three counties is currently seeking to fill the Patient Appointment Coordinator position in our Consumer Relations Department at our Troy Location.

Responsible for servicing patients which include handling high volume telephone calls, scheduling patient appointments, verifying insurance information to determine patient payment responsibility at the time of service and assisting the patients and providers of WSUPG with a customer friendly attitude.

Position requires a high school diploma or equivalent, Bachelors Degree preferred at least two years experience in a call center environment and some experience as an appointment scheduler or medical assistant in a busy ambulatory care setting , strong working knowledge of Microsoft Office. Must be energetic and possess excellent analytical and written communication skills, as well as, the ability to work independently. Candidates experienced in IDX and/or bi-lingual in Arabic or Spanish are highly desired.

We offer a competitive salary and benefits package, including a 401(a) plan with a corporate contribution, tuition reimbursement and free parking. Qualified applicants please submit resume and salary requirements.

To further our mission of promoting good health, effective January 1, 2014, Wayne State University Physician Group will no longer hire individuals who use tobacco or nicotine products in any form. Nicotine/tobacco screening will be used to verify that an applicant is free from nicotine and tobacco use. Individuals who fail a nicotine/tobacco screen will be disqualified from immediate employment but may re-apply after 6 months have elapsed from the date of a failed tobacco/nicotine screen.


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