Patient Care Associate
Children's Hospital Philadelphia - Philadelphia, PA

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Requirements:
  • Excellent telecommunication skills and demonstrated organizational skills.
  • Must be able to communicate courteously and effectively with physicians and staff.
  • Data entry skills necessary.
  • Must demonstrate professionalism and a friendly manner with patients, families and other staff members.
  • Willingness to exercise judgment and independence to provide services necessary to meet patients and families needs, even if it means going beyond the stated job responsibilities.
  • Ability to prioritize, complete multiple tasks and work under pressure.
  • Ability to maintain confidentiality of patient information.
  • Flexibility a must; ability to work in multiple areas of department as required.
  • High School diploma; some college preferred
  • Related healthcare registration, unit clerk and billing preferred.
  • Previous customer service background required.
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Job Description:
HOURS:1st week:
3pm to 11:30pm
Mon. Tues. Wed. Fri. Sat.

2nd week:
Sun. Tues. Wed. Thurs. Fri.

The Patient Care Associate is required to rotate through various positions within the Emergency Department:
Registration, Unit Clerk, and Meeter/Greeter. This person is responsible for greeting patients and families, collecting and updating all required demographics and insurance information to insure proper reimbursement.
He/she acts as the central communication source for the Department while also performing essential clerical functions throughout the department.

Work every other weekend (SA&SU), every other holiday.

Children's Hospital Philadelphia - 2 years ago - save job
About this company
The Children's Hospital of Philadelphia (CHOP) is the nation's first hospital devoted exclusively to the care of children. Since our start...