The PATIENT CARE COORDINATOR is responsible for processing requests for authorization of services, reviewing for medical necessity and appropriateness, and communicating final decisions with providers and facilities.
•Current Licensed Practical Nurse Certification in the state of Alabama
•Relevant customer service or call center experience
•Basic computer and data entry skills
•Utilization review or precertification experience
•Excellent customer service skills demonstrated through written and verbal communication
VIVA Health - 18 months ago