Patient Care Services
Foundation Care - Earth City, MO

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REPORTS TO: Manager of Patient Care Services

POSITION SUMMARY

The Patient Care Services position is responsible for contacting patients and coordinating all patient medication and device needs in a timely and personable manner.

ESSENTIAL ELEMENTS OF THE JOB

  • Initiates phone calls and follow-ups to patients for scheduling delivery of medications or supplies.
  • Ensure patient database is complete and updated.
  • Ensure accurate and timely delivery of patients’ medications and related items.
  • Provide quality customer service to patients, physicians, clinics, and other customers.
  • Timely follow-up to patient phone calls and inquiries.
  • Assist in resolving patient complaints.
  • Ensures patient documents and records meets company standards.
  • Perform receptionist duties as needed.
  • Manage incoming documents.
  • Responsible for device assistance and troubleshooting.
  • Cleaning, recording and maintenance of returned medical equipment.

o An occupational exposure to potentially infectious materials is possible.

  • Complete projects and tasks as assigned.
  • Observe and comply with all Foundation Care policies and procedures.

ESSENTIAL SKILLS AND EXPERIENCE

  • High School Graduate or equivalent
  • Pharmacy Technician registration preferred
  • Proficient in Microsoft Office
  • Ability to learn new software
  • Strong reading and writing skills
  • Strong customer service and verbal communication skills
  • Strong organizational skills

SALARY

Starting at $12.00/hour.

Foundation Care is proud to be an EEO employer.


Indeed - 17 months ago - save job - block
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