High school graduate or equivalent required.
Certification as a Nursing Assistant, Medical Assistant, EMT, nursing student who has successfully completed one clinical rotation or 1 year previous clinical hospital experience preferred.
One (1) year previous pediatric experience preferred.
Must satisfactorily complete all skills and requirements.
Competencies, as defined by the department, must be completed within six months of hire.
Excellent communication, organizational and interpersonal skills required
Demonstrated leadership abilities and documentation of ongoing development and training.
American Heart Association BLS for Healthcare Providers course completion care or the American Red Cross course equivalent, which is CPR/AED for the professional rescuer, required.
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of date of hire.
The Patient Care Specialist provides administrative support to patient care area(s) and quality patient care services under the supervision of a licensed professional.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Provides administrative support to the unit by answering telephones and nurse call system,
taking messages, routing calls or notifying the appropriate individual(s), printing and posting On-Call schedules, checking and sending faxes, assigning, distributing, and retrieving ASCOM phones, and assisting with developing/modifying staff schedules, maintaining and reconciling patient census in computer system, and performing quality control audits of electronic medical records.
Assists licensed professional nurse with the admission, transfer, and discharge process by maintaining/verifying patient information in computer system, assigning and setting of beds for new patients, ensuring code sheets and patient ID/allergy bands are in the room and necessary paperwork are in the patient chart, and updating patient boards.
Assists with basic delivery of patient care - medical and laboratory procedures, nutritional needs, daily activities including sitting as assigned, and transporting patients- as assigned by licensed professional using age and developmentally appropriate standards.
Provides coverage at nursing station during critical periods (i.e. assessments and rounds).
Provides and documents continuous visual monitoring of suicidal patients and patients at risk, as assigned by licensed professional nurse using age and developmentally appropriate standards.
Orders and maintains department and patient care equipment and unit supplies as assigned using established standards.
Communicates information relating to job activities, needs and responsibilities for the assigned shift in prioritizing and delivery of patient care and administrative support.
Assists and participates in continuous assessment and improvement of the quality of care and services provided.
While clinical staff may serve a specific patient population, they have the potential to care for patients within the age population range served at Children's Healthcare of Atlanta. Clinical staff will have competencies that will incorporate age specific guidelines.
Ensures that customers receive the best service possible by rounding on patients and families to assure their needs are being met and concerns are satisfactorily resolved.
Children's - Covers All Locations
Hours Per Week
Children's Healthcare of Atlanta - 18 months ago
Children's Healthcare of Atlanta is a not-for-profit hospital system that specializes in pediatric health care, research, and...