**Please note: This position is with Reliance Rx, a division of Independent Health Corporation (a subsidiary of Independent Health).**
The Patient Care Specialist, under the supervision of a licensed pharmacist, assists in the various activities of the pharmacy department not requiring the professional judgment of the pharmacist. The Patient Care Specialist is primarily responsible for incoming and outgoing calls from customers regarding services.
High School Diploma or GED required, advance degree preferred.
Minimum of one year experience working in a high volume pharmacy, National Pharmacy Technician Certification (CPhT) preferred.
Minimum of one year experience in customer service environment preferably in a health care setting.
Experience working with on line claims processing system preferred.
Effective oral and written communication skills and an aptitude for working with other health care professionals.
Maintains confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities.
Independent Health is an equal opportunity employer.