Patient Coordinator
MyEyeDr. - Sterling, VA

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The Patient Coordinator greets and processes all incoming/outgoing patients, monitors patient flow, answers telephone to company standards, schedules and confirms patient appointments, and processes insurance information. The Patient Coordinator uses their strong working knowledge of the Optometry industry to address patient inquires, solve problems and promote services and products offered at the Office. The Patient Coordinator may be required to provide pretesting, eyeglass sales and contact lens support based upon Office volume.

• High School degree/GED required. AA or BA/BS in related field is desirable.
• 1-3 years of related experience within a similar office environment.
• Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.
• Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• Proficiency in utilization of automated equipment and systems standard to the optometry industry.

MyEyeDr. - 19 months ago - save job - block
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