Patient Registration
ORA Orthopedics - Bettendorf, IA

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We currently have a full time opening in our Bettendorf clinic for Patient Registration. This position will work 8:00 a.m.- 5:00 p.m., Monday - Friday. The responsibilites of this position are as follows: Performs opening office duties including unlocking doors, coordinating overnight ER patient visits and checking for visit cancellations Greets patients and makes them feel welcome as they enter the clinic in a polite, prompt and helpful mannerUpdates patient and insurance information as needed, insuring accuracyVerifies and scans copies of insurance cards and identification as neededDirects or assists patient in completing appropriate paperworkCollects patient co pays and payments Responsible for checking insurance eligibilityResponsible for checking out patients, including scheduling follow up appointments Straightens and maintains a clean waiting room at the start of clinic, during the lunch hour and at the end of the dayPerforms closing office duties including retrieving messages, logging co pays and locking doorsEducation: High School Diploma or equivalentExperience: One year of customer service experience is required. One year of prior medical office experience is preferred Job Qualifications: Knowledge of customer service principals and techniquesKnowledge of medical terminologyKnowledge of personal computer applications and Electronic Medical RecordExcellent interpersonal, oral and written communication skills. Must be able to effectively communicate and interact with patients, families, and staff from diverse backgrounds. Education: High School Diploma or equivalent Experience: One year of appointment scheduling experience in a medical office is preferred

Keywords: Scheduling, Medical Office, Appointment, ORA, Front Desk, Receptionist

ORA Orthopedics - 20 months ago - save job - copy to clipboard
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