Patient Relations Associate
San Gabriel Valley Medical Center - San Gabriel, CA

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Coordinates and manages distribution and collection of hospital wide Daily Patient Satisfaction Surveys to all nursing units except BMC. Interacts with patients, families, medical staff, and hospitals departments and services to implement timely and appropriate distribution and collection of Daily Patient Satisfaction Audits. Will report to unit manager any issues that require immediate attention. Will report to Patient Relations Representative and Nursing Director any patients/family grievances.

Required Experience
Excellent time management skills and ability to set priorities. Ability to compose business correspondence required. Bilingual (English/ Spanish/ Vietnamese/ Chinese) preferred. Clinical experience, Hospital Healthcare experience or LVN license preferred.State of California Licensed Vocational Nurse license preferred. High school graduate or equivalent

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