Patient Service Rep. Academic Internal Medicine
Erlanger Health System - Chattanooga, TN

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Qualifications

Job Summary:
Performs charge entry, posting of co-payments, training of registration and charge entry staff, quality improvement monitoring and auditing.

Education:
Required:
High School education or its equivalent in education achievement
Medical terminology course or equivalent experience

Preferred:

Experience:
Required:
Physician office and/or hospital experience required. CPT/ICD 9, front desk/receptionist experience.. Must be able to successfully complete IDX/Invision training based on established guidelines. Must be able to work with people, always poised, courteous, pleasing personality, good telephone voice and able to meet the public. Typing test required.

Preferred:
Prior IDX/Invision experience a plus

Position Requirement(s): License/Certification/Registration
Required:

Preferred:
CPC Certificate (Certified Procedural Coder)
CCS Certified (Certified Coding Specialist)

Department Position Summary:
Will assist the Department with general duties to include; but not limited to, greeting patients and the public, answering and screening telephone calls, daily patient reminder calls, scheduling patient appointments, checking patients in, checking patients out, obtaining accurate patient demographic information, preparing the medical records, order entry and serving as the liaison between the patient and medical support staff. Filing, balancing charges and collections at the end of each day, making daily deposits, and accounts receivable, billing and insurance functions. Performs general office duties such as data entry and office and medical supply ordering. Assist with reports, JCAHO requirements, chart audits and other duties as directed.

Mission: To improve the health of people we touch
Vision: To be recognized locally, regionally and nationally as a premier health system

R.E.S.P.E.C.T.: We will fulfill the mission and vision by adhering to the Standards of R.E.S.P.E.C.T.
Responsiveness
Enthusiasm
Safety
Privacy
Excellence
Communication
Teamwork

Erlanger Health System - 16 months ago - save job - block
About this company
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