High school diploma or equivalent.
1 to 3 years related healthcare, registration, physician billing, medical records and/or medical office experience preferred.
Previous customer service background required
Practical knowledge of computers
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
This position will be based at the Drexel Hill Care Network; rotation between Media and Broomall Care Networks may be necessary
The Patient Service Rep is responsible for greeting patents and families, collecting & entering demographic and insurance information, collecting payments associated with services rendered and reconciliation of daily services. In addition, other duties necessary to facilitate efficient and timely services to patients and their families, such as scheduling appointments, answering phones, and obtaining appropriate insurance referrals and authorizations as needed per insurance guidelines. Responsibilities may include working with medical records, following HIPPA guidelines,Maintain all office and medical supplies, coordinating ordering for the 3 sites, assisting in the processing of check requests and invoices, opening and distributing mail, ensuring all outgoing mail is picked up daily, and assisting in the processing of credentialing materials for providers.
Children's Hospital Philadelphia - 19 months ago