Patient Service Representative
New England Baptist Hospital - Boston, MA

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Summary:

The PSR performs a variety of front desk, patient care and technical duties to support the work of 2 Physicians and to facilitate delivery of care and education to patients. The PSR works closely with the professional staff to learn about providing care and diagnostic testing for Pulmonary patients.

Principal Duties and Essential Functions:

  • Supports front desk duties (phones, check in, co-pay collection, referral coordination.)
  • Assists Physician with coordinating additional testing and consultations, as necessary.
  • Follows up with patients on test results, and assists with patient education.
  • Education:

    Minimal education: High School Graduate. Associates or Bachelor’s Degree Preferred.

    Doctor office experience required. Prefer a minimum of 2 years of experience.

    ECW Strongly preferred.

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