The Patient Services Specialist (PSS) provides front desk coverage, answers phones, schedules appointments, and works in the medical records area. The PSS should be prepared to move from one clinical area to another to best meet patient needs and provide staffing coverage. The PSS provides telephone response to patient calls, including scheduling appointments and providing information about services while providing excellent customer service. Greet and welcome all patients to PPLM. ...
Planned Parenthood - 18 months ago
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