Patient Services Coodinator
Northwestern Health Sciences University - Woodbury, MN

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DESCRIPTION

This position serves as the first point of contact to ensure each patient's expectations are exceeded through exemplary performance of the essential job functions. This is a 32 hours per week position.

DUTIES

Answer telephones
Schedule patients appointments, including confirming and follow up of cancelled or missed appointments
Data entry of new patient information. Update patient information as needed
Gather appropriate patient registration paperwork, including HIPAA notification, patient insurance and/or authorization for care
Explanation of insurance benefits to patients
Perform open and close procedures for clinic front desk
Prepare and file medical records prior to and after scheduled patient visits
Respond to medical record requests
Collection of fees for service
Promotes clinical services, retail services and educational opportunities
Provides educational opportunities for students as requested
Retail support
Various other clerical support as requested

QUALIFICATIONS

High school diploma or GED, required
Minimum 2 years experience working in a chiropractic or other healthcare clinic, required
Experience with Cerner or GE Centricty scheduling systems, preferred
Experience in retail and Point of Sales system, preferred
Flexibility in work schedule to ensure adequate coverage of the front desk and patient care
Excellent customer service and communication skills
Enjoys working in fast-paced, team environment
Answer telephones
Schedule patients appointments, including confirming and follow up of cancelled or missed appointments
Data entry of new patient information. Update patient information as needed
Gather appropriate patient registration paperwork, including HIPAA notification, patient insurance and/or authorization for care
Explanation of insurance benefits to patients
Perform open and close procedures for clinic front desk
Prepare and file medical records prior to and after scheduled patient visits
Respond to medical record requests
Collection of fees for service
Promotes clinical services, retail services and educational opportunities
Provides educational opportunities for students as requested
Retail support
Various other clerical support as requested

Northwestern Health Sciences University - 14 months ago - save job - block
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