Patient Services Coordinator
Northwestern Health Sciences University - Bloomington, MN

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DESCRIPTION

The Patient Service Coordinator position serves as the first point of contact at the Bloomington Natural Care Center and ensures the patient's expectations are exceeded. Hours for the position are Monday - Friday 1:15 p.m. to 7:45 p.m.

DUTIES

Answers telephone, schedules/cancels appointments and greets/directs patients and visitors
Confirms patients' insurance benefits, tracks and routes insurance information for patients including prior authorization
Meets with new patients to explain financial expectations and various plans
Manages patient and department files
Enters patient demographics into computer system
Fills requests for medical records, x-rays and charges, requests patient files and x-rays from other health care providers
Processes daily deposits, balance receipts, ensures all fee slips are accounted for
Promotes clinical services, retail services and educational opportunities
Provides educational opportunities for students as requested

QUALIFICATIONS

High school diploma plus some specialized training of less than 2 years
2+ years related experience in a chiropractic or medical office
Excellent customer service and communication skills
Computer experience required - knowledge of Cerner system a plus
Enjoys working in a team environment
Flexible schedule
Answers telephone, schedules/cancels appointments and greets/directs patients and visitors
Confirms patients' insurance benefits, tracks and routes insurance information for patients including prior authorization
Meets with new patients to explain financial expectations and various plans
Manages patient and department files
Enters patient demographics into computer system
Fills requests for medical records, x-rays and charges, requests patient files and x-rays from other health care providers
Processes daily deposits, balance receipts, ensures all fee slips are accounted for
Promotes clinical services, retail services and educational opportunities
Provides educational opportunities for students as requested

Northwestern Health Sciences University - 20 months ago - save job - block
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