Patient Services Manager
Leukemia & Lymphoma Society - New York, NY

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How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.

Join us and give new meaning to the word, "job."

Position Title: Patient Services Manager

New York City Chapter
New York, NY

Purpose :
Oversee patient services programs, which include Family Support Groups, Patient Financial Aid Program, First Connection and other programs as developed. Lead Chapter efforts to provide community outreach, educational seminars, information and referral, coordination of grassroots advocacy activities and volunteer development. Offer assessment and overall psychosocial support to Chapter patients and family members.

Work Direction:
Works under the supervision of the chapter Executive Director or assigned staff.

Major Responsibilities :
Serve as liaison with community and regional oncology/hematology health professionals and treatment centers.

Evaluate patient services needs in the chapter territory via community assessments.

Develop, coordinate, and implement educational programs within the chapter territory.

Maintain Patient Services database with relevant program and patient information.

Consult with Patient Services Field Managers for development of Patient Services Programs.

Build patient services/professional advisory committees to develop relationships between local oncology professionals and the Chapter, and to assist in the development and evaluation of programs.

Recruit and provide training to volunteers to assist with patient services programs and chapter events.

Identify and provide information and referral on local resources and patient referrals.

Communicate and articulate legislative strategies and goals (advocacy training will be provided).

Utilize database to respond to legislative alerts and to develop and evaluate programs.

Establish, coordinate, and maintain Chapter grassroots advocacy network and serve as the point of contact for disseminating legislative information and calls to action to the network and other appropriate audiences.

Provide local communications support for all of the above program activities.

Other activities deemed appropriate by Executive Director that will promote and enhance patient services throughout the chapter territory.

Performs other duties as assigned.

Position Requirements:
Minimum of B.A./B.S. in social work, nursing, or health related discipline.

Masters Degree preferred. At least 3 years experience in program development and implementation within the healthcare milieu.

In addition candidate will offer:
Ability to develop collaborative relationships with healthcare facilities and community organizations.

Strong communication skills, both oral and written.

Strong problem-solving, priority-setting, and decision-making skills.

Ability to manage multiple projects.

Ability to develop strong working relationships with volunteers.

Knowledge of word-processing programs and databases.

Ability to travel within chapter territory and work flexible hours.

For consideration, please forward cover letter with resume and salary history ( SALARY HISTORY MUST BE INCLUDED FOR CONSIDERATION ), to:

E-mail: Recruiting_NYC@lls.org

To apply on-line, go to:
PSM - NYC

The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting.

The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.

Leukemia & Lymphoma Society - 18 months ago - save job - block
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