Patient Services Representative
Metro Dentalcare - Saint Louis Park, MN

This job posting is no longer available on Metro Dentalcare. Find similar jobs: Patient Service Representative jobs - Metro Dentalcare jobs

Orthodontic Care Specialists provides patients with the highest quality orthodontic care in a friendly, comfortable environment. Founded in 1973, there are 15 locations throughout the Minneapolis/St. Paul metro. Each orthodontist works at multiple locations to provide patients with added convenience. We are committed to helping patients achieve the healthy, beautiful smile they deserve!

A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing (entry level admin team member).

Essential responsibilities:
  • Answer incoming calls using proper telephone etiquette.
  • Check patients in and out.
  • Schedule/confirm patient appointments.
  • Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
  • Collect all co-payments and past due balances on date of service.
  • Present financial policies and arrangements accurately to patients.
  • Facilitate effective patient flow using the proper callback system.
  • Identify, reference and apply insurance coverage and billing.
  • Perform basic computer functions.
  • Act in a professional manner.
  • Other duties as assigned.
  • Some Metro area travel required.
Required Skills
  • Demonstrate ability to assume Patient Services Representative‚Äôs essential responsibilities.
  • High School Diploma or equivalent.
  • Demonstrate knowledge of effective scheduling.
  • Comply with protocols and standards.
  • Demonstrate and promote superior customer service skills.
  • Ability to multi-task.
  • Exercise basic knowledge of dental terminology.
  • Support corporate vision and strategy.

We offer a competitive salary and excellent benefit package including a 401k, health insurance and a professional work environment.

To learn more about American Dental Partners and Orthodontic Care Specialists please visit us at www.amdpi.com and www.orthodonticcarespecialists.com .

Job Location St.Louis Park, Minnesota, United States Position Type Full-Time/Regular

About this company
8 reviews