Patient Services Trainee
Texas Tech University - Lubbock, TX

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Assures smooth operation of the clinic patient flow. Employees serve as initial point of contact for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records.

In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.

Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Employees in this classification have no delegated supervisory responsibilities.

Work is performed in usual clinic conditions and requires a high degree of contact of both direct with patients, HSC staff, and insurance companies. Employees are responsible for cash.

Major/Essential Functions
  • Receiving all incoming calls for clinic and direct appropriately
  • Scheduling of new and return appointments
  • Requesting necessary charts from medical records
  • Receiving patients and processing all necessary paperwork relating to patient visits
  • Checking billing information
  • Making necessary corrections
  • Cashier responsibilities

    Occasional Duties

    Education and Experience
    High School diploma or GED . Two years of office experience.

    Preferred Qualifications

    Security Sensitive?

    Security Level (TTU only)

    Does this position work in a research laboratory?

    If yes, are select agents used in this laboratory?

    Pay Basis
    Semi-Monthly (Non-Exempt)

    Job Type
    Full Time

    Texas Tech University HSC - Lubbock

    Work Location

    Zip Code

    Job Open Date

    Job Close Date

    Special Instructions to Applicants

    Physical Demands
    Talking, sitting, walking, usage of fingers and hands.

    Salary Grade

    Hourly Pay Range
    10.69 - 15.16

    Monthly Pay Range
    1853.00 - 2627.83

    Internal Candidates Only?

    Internal Cand Open Date

    Internal Cand Closing Date

    EEO Statement:
    The entities of Texas Tech University System are Equal Opportunity employers and are in compliance with Title VII of the Civil Rights Act of 1964 as amended, Texas Commission on Human Rights Act (Texas Labor Code, Chapter 21), Americans with Disabilities Act as amended, and employs with regard to sex, race, color, national origin, religion, age, disability or status as a disabled or Vietnam era veteran.

    Quick Link 80/postings/51538

  • Texas Tech University - 14 months ago - save job - block
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