Patient Support Care Manager
HealthCare Partners - Torrance, CA

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Associate's Degree Nursing

ACLS Certification

BLS Certification

CPR Certification

PALS Certification

More than 3 years of experience required

HealthCare Partners Medical Group is a multispecialty medical group that is recognized for its quality of care and high rates of patient satisfaction. HealthCare Partners has over 3,500 employees, including 500+ primary care and specialty physicians, caring for more than 500,000 patients throughout Los Angeles County and Northern Orange County . HCP operates 40 medical clinics, five urgent care centers, two medical spas, and an ambulatory surgery center. If you're looking to make a difference with a large, financially stable, well-recognized, privately-owned Medical Group.

HealthCare Partners may be the employer for you. We are currently seeking a Patient Support Care Manager

Responsible: Under the direction of a registered nurse, this position is responsible for after hours, weekends and holiday telephonic care management in conjunction with other PSC nursing duties as assigned for all five regions within HealthCare Partners. The Patient Support Care Manager will ensure the continuity of care in both the inpatient and outpatient setting utilizing the appropriate resources within the parameters of established contracts and patients’ health plan benefits. Facilitates continuum of patients’ care utilizing basic nursing knowledge, experience and HCP’s guidelines to ensure appropriate utilization of resources and patient quality outcomes. Reports findings to the Care Management department and PSC nurses by utilizing Patient Support Center email address in a timely manner.

EDUCATION:
° 1 or 2 years of post-high school education or a degree from a two-year college.
° Graduation from an accredited school of Nursing .
° Current California LVN license.
° Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross).

EXPERIENCE:
Minimum:
° Over 1 year and up to and including 3 years of clinical experience.
° At least 1 year of recent clinical experience.

Preferred:
° 3 to 5 years of recent clinical nursing experience.
° Previous care management, utilization review or discharge planning experience.
° Managed care experience.

KNOWLEDGE, SKILLS, ABILITIES:
° Computer literate.
° Knowledge of current standards of patient care.
° Thorough understanding of LVN scope of practice.
° Manual dexterity to use/handle equipment and instruments.
° Ability to effectively communicate and collaborate with physicians, patients, families & staff.
° Ability to make sound, independent judgments and act professionally under pressure.

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Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality...