Responsible for providing accurate and timely data entry and/or verification of manual and electronic payments and deposits. Makes decisions on proper payment techniques and identifies problem transactional inconsistencies to the Production Coordinator.
POSITION RESPONSIBILITIES: Process payments in a timely and accurate manner in accordance with all Division and Bank wide policies and procedures. Ensure all manual instructions are complete, properly tested and are for U.S. dollars. Ensure proper signature approvals on mail payment orders. Process electronic payments in S.W.I.F.T., ISO, Micro/CA$H- Register, Cash Register and Deposit Formats. Ensure priority items are completed by appropriate deadlines. Provide feedback to management of suspected system/customer inaccuracies.
PERFORMANCE REQUIREMENT: Payment Processing Operator - Performance between 100%-120% of standard, plus the ability to perform all service functions. Payment Processing Operator Senior - Performance above 120% of standard, plus the ability to perform all service functions. In addition, the Payment Processing Operator Senior is responsible for: Completing all items requiring servicing in a timely fashion. Provide back up for the Production Coordinator. Perform additional duties as required.
POSTION REQUIREMENTS: Ability to transcribe words and numbers accurately. Good reading & interpretive skills. Senior Operator - requires good interpersonal & communication skills. CRT (30-40 wpm) High School Diploma of equivalent Able to work overtime as required by workload and other operational conditions. Flexible hours required. This position description is not an exhaustive listing of responsibilities or duties that may be required of persons assigned to the position. Also, the position description may be modified at any time without notice, at the discretion of management.
iNautix Technologies - 10 months ago