IBM is currently seeking PeopleSoft professionals to join our team and help serve our Veterans through improving processes at the Veterans Administration. IBM has a range of opportunities for you to participate by either working in our state-of-the-art delivery center in Rocket Center - Keyser, WV or for the right candidate, supporting the effort remotely. Either way, you will become part of a world-class team and help serve the Veterans who serve our country.
We are currently seeking a PeopleSoft Functional Team Lead. This position is part of a larger PeopleSoft support team and includes both hands-on activities and supervision of other resources.
Preferred candidates will have:
Knowledge of and experience applying a Software Development Life Cycle (SDLC) framework, e.g., Oracle Unified Method,
Strong, leadership, collaboration, and interpersonal skills,
Excellent oral and written communication skills,
Strong customer focus, and
Ability to multi-task and achieve results while working under pressure in a fast-paced and dynamic environment.
Job duties include:
providing leadership for the PeopleSoft Application Support team
representing the project team in scheduled meetings, including status meetings, Change Control Board, and other meetings as defined by the customer
monitoring ticket queues and assign responsibility for resolution
ensuring responses are provided within SLA commitment
providing Level 2 support for tickets within an assigned PeopleSoft domain area
Ability to obtain and maintain Secret clearance is required.
IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As a consultant, you will deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial and public sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities. Visit ibm.com/consulting/careers for more information.
Selected candidates may not need to travel for all projects outside of their metro area. However, all candidates must be able and willing to travel based on assigned project demand. Travel requirements may vary but could be up to 100%. Candidates are not able to refuse project based on travel
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- High School Diploma/GED
- At least 5 years experience in PeopleSoft application system implementation/support.
- At least 2 years experience in working with one or more of the following PeopleSoft HCM v8.9 or higher modules: Benefits, HR, Workforce Admin, Develop Workforce, Compensation, eComp, Profile Management.
- U.S. citizenship required
- English: Basic knowledge
- Bachelor's Degree
- At least 2 years experience in leading PeopleSoft application support teams.
- At least 1 year experience in IT Service Management (Help Desk) tools, e.g., Remedy.
- At least 2 years experience in PeopleSoft US Federal.
- Certified in OPM
- Security clearance of Secret - Active
- English : Intermediate
Selected candidates may not need to travel for all projects outside of their metro area. However, all candidates must be able and willing to travel based on assigned project demand. Travel requirements may vary but could be up to 100%. Candidates are not able to refuse project based on travel. To be an official applicant to IBM, you must submit a resume and online application. Resumes submitted remain active for six months.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
International Business Machines Corporation (IBM), is an information technology (IT) company. s major operations include Global Technology...