- Able to effectively contract with project sponsors and business executives for outcomes, resources and feedback on end to end business problems.
- Designs and leads large programs with multiple interdependent projects.
- Designs & facilitates large group meetings & workshops to bring leaders to a common understanding & to secure commitment for program execution.
- Navigates politically charged circumstances, and guides executives to select solutions.
- Train and coach others on the appropriate design and conduct of Kaizens, meetings & workshops.
- Baselines end to end process or department / site performance to identify the improvement opportunities to achieve organizational goals.
- Coach and mentor business leaders on the proper application of CI tools & techniques.
- Consolidates or moves end to end process work to meet customer and business requirements.
- Trains and coaches others on building effective teams, and the appropriate application of project management methods & tools.
• Demonstrated history of leading large business programs with multiple interdependent projects.
• Expert on meeting facilitation tools and techniques, with significant team facilitation history around focused outcome oriented workshops; ie.,Kaizen, Work Out, Blitz…
• Expert in one or more areas
o application of DMAIC tools - deep understanding of advanced CI tools and techniques - able to design and deliver CI training.
o advanced project management tools and techniques as outlined in the PMBOK.
o application of High Performance Work team concepts and tools.
• Understands and uses Microsoft project, excel, PowerPoint, Visio and Minitab.
• BS in Industrial Engineering, Business or related field
- Experience in services and/or IT organization and understanding of technology and work processes associated with disaster recovery, recovery services, business continuity, etc. in a technology vendor agnostic environment
- At least 10 years of total experience including at least 3 years of people management experience.
- Certified MBB or Lean Sensi from a recognized program.
- Organizational change management consulting experience.
SunGard Availability Services provides IT Operations support to IT departments that need to ensure business viability by keeping mission...