Personal Assistant
Social Security Administration - Hanover, MA

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Do you have a desire to :
  • help SSA manage its Social Security Programs?
  • analyze and solve problems?
  • help advise millions of retired and disabled individuals?
  • work on a team to make a difference in people's lives and you own?

Join SSA, one of the top 10 Best Places to Work in the Federal Government!

SSA is seeking a full time Personal Assistant to assist a Claims Representative in the Hanover, MA field office.
  • US Citizenship is required
  • Background and/or Security Investigation required
  • Selective Service registration required for male applicants, unless exempt
  • Selectee will be required to serve a one-year probationary period
  • Selectee may be required to complete off-site technical training

DUTIES: Serves as a personal assistant for a physically disabled employee. Provides a variety of services involving support in work-related duties such as incidental activities and collateral assignments to assist the disabled individual with the required functions of the position, assisting in the organizing and maintenance of files and manuals and photocopying, assisting in the research and collection of information and documentation, maintaining the necessary files and records and to insure access to desired information, and office automation tasks. The personal Assistant also ensures the personal needs of the physically disabled employee are me, such as services pertaining to communication, travel/ movement, and related needs. May also assist the supervisor and staff in a variety of projects and assignments.

QUALIFICATIONS REQUIRED: GS-5 : One year of Specialized Experience equivalent to the GS-4 grade level in the federal service that includes all or most of the following: 1) skill in reading; 2) ability to communicate orally; 3) ability to locate information; and 4) ability to interpret guidelines. Skill in reading and ability to communicate orally are mandatory and will be determined by an interview.


Four years of education (120 semester hours) above the high school level, from an accredited college or university in any field for which high school graduation or the equivalent in the normal prerequisite. Only education in excess of the first 60 semester hours or 90 quarter hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirements. One full academic year of study (30 semester hours or 45 quarter hours) beyond the second year is equivalent to 6 months of specialized experience. A Bachelors degree is fully qualifying for GS-5.


A combination of specialized experience and education.

Substituting Education

For information on substituting education for experience, visit

Applicants will be required to possess: skill in mathmatical and statistical procedures to compile, edit and present data; skill in reading; the ability to communicate orally; knowledge of grammar, spelling, and punctuation to recognize and correct errors in correspondence and reports; and the ability to locate information; the ability to interpret guidelines.

HOW YOU WILL BE EVALUATED: The evaluation you receive is based on your resume and supporting documentation. These competencies include skill in reading; ability to communicate orally; ability to locate information; and ability to interpret guidelines. Please make sure you follow all instructions carefully. Errors or omissions may affect your evaluation.

BENEFITS: Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work . Please review the Office of Personnel site for additional information about the many benefits of your career with Social Security.

This position is not-to-exceed two years, may be extended.

OTHER INFORMATION: Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See .

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These guys have your number. Or at least you better hope they do. The Social Security Administration (SSA) pays retirement, disability, and...