Provides a full range of banking services to customers, focusing mainly on new accounts, small consumer loans, financial counseling and customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Originates and services deposit accounts and other related retail products.
Follows the retail sales flow to sell deposit accounts and other bank services.
Counsels customers on various types of investments and how to best reach their financial objectives.
Answers questions regarding accounts, statements and other inquires.
May assist in implementing effective compliance programs.
Participates in FIB partner product sales and referrals, i.e. Credit Card, Financial Services Group, Merchant Services.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED). Prior banking experience and/or training preferred.
OTHER SKILLS AND ABILITIES
Must have experience with Word and Excel. Position requires a detail-oriented, organized, self-directed and creative thinker. Requires the ability to meet and deal with the public and co‑workers in a friendly, professional manner. Good telephone etiquette. Professional grooming and adherence to FIB dress code required.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
First Interstate Bank is a multi-state, $7.1 billion banking organization headquartered in Billings, Montana. First Interstate has evolved...